Job Description

Job Description

Job Description

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala®, Whiskware®, and Eco-Brite®. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day. 

Every role at Trove Brands is critical to our overall success. In this role, you will be responsible for ensuring efficient, compliant, and accurate processing of orders, shipment coordination, and communication across departments, customers, and 3PL warehouses.  

Key Responsibilities:

• Process and manage orders end-to-end to ensure they ship on time and in full (OTIF), catching and resolving discrepancies before they become delays. 
• Maintain order accuracy throughout the full order lifecycle, working to reduce error rates, rejections, and downstream chargebacks.
• Oversee EDI transactions and workflows (e.g., purchase orders, shipment confirmations, invoices) to keep vendor and retailer compliance requirements met. 
• Coordinate with international 3PL warehouses on order fulfillment, inventory allocation, exceptions, on-time shipping and delivery timing across multiple international regions. 
• Review routing guides and retailer/trading-partner requirements regularly to keep workflows aligned with current compliance standards.
• Troubleshoot and resolve order exceptions, escalating and tracking issues through to resolution with the appropriate internal or external partner. And help build process improvements to prevent repeat issues. 

Required Qualifications: 

• Exceptional communication skills – both written and verbal.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and deadlines in a fast-paced, deadline-driven environment. 
• Working proficiency in Excel and general comfort with business software (Outlook, Teams). 
• A proactive, self-motivated approach — comfortable working independently and raising issues before they escalate.
• Excellent Microsoft Excel skills 

Desired Qualifications:

• Familiarity with EDI concepts and transaction sets.
• Experience in order processing, supply chain, logistics, or a related operations role. 
• Comfort working within an ERP system for order and inventory management. 

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• 401k package with employer matching
• Paid Time Off
• Maternity/Paternity leave
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Phone calls regarding this position are not accepted.

This is a fully in-office position at our HQ in Lehi, Utah.

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